Ok guys we've got one for the best paintball companies, how about the worst? Any retailers out there who we should all avoid?
Currently having a bad experience with gizmos.co.uk. Ordered some ion spares late on the 31st May which the website stock check facility said were in stock. As i selected 2-5 day postage and i gave them til 8th to deliver. (assuming they got my order on the 1st and they don't include weekends in delivery time, i'm generous like that...).
On friday i phoned them to find out the whereabouts of my missing spares (I really wanted to get my ion going for the weekend) and got told they were being dispatched that very day and i would have them on monday morning. How convenient, I picked the very day they were dispatching my order to call
Anyhow, its wednesday ad i still don't have a working ion. A second call today revealed that the parts are no longer in stock and I have now been told I will have them in 7-8 days. The parts that were in stock when i ordered them!
Now, it seems to me that they lied to me when i called them the first time and that just plain sucks. I'm supposed to be playing at Reading this sunday and i've got an ion thats only of use as a paperweight.
Lets hope that by posting up our bad experiences these companies will take note and change the way they deal with their customers. or maybe gizmos could come on here and justify their lack of customer service? (heres a tip gizmos, i'm still looking to upgrade the eyes and detents on my ion if your conscience is troubling you, no joke)
Currently having a bad experience with gizmos.co.uk. Ordered some ion spares late on the 31st May which the website stock check facility said were in stock. As i selected 2-5 day postage and i gave them til 8th to deliver. (assuming they got my order on the 1st and they don't include weekends in delivery time, i'm generous like that...).
On friday i phoned them to find out the whereabouts of my missing spares (I really wanted to get my ion going for the weekend) and got told they were being dispatched that very day and i would have them on monday morning. How convenient, I picked the very day they were dispatching my order to call
Anyhow, its wednesday ad i still don't have a working ion. A second call today revealed that the parts are no longer in stock and I have now been told I will have them in 7-8 days. The parts that were in stock when i ordered them!
Now, it seems to me that they lied to me when i called them the first time and that just plain sucks. I'm supposed to be playing at Reading this sunday and i've got an ion thats only of use as a paperweight.
Lets hope that by posting up our bad experiences these companies will take note and change the way they deal with their customers. or maybe gizmos could come on here and justify their lack of customer service? (heres a tip gizmos, i'm still looking to upgrade the eyes and detents on my ion if your conscience is troubling you, no joke)
